This is a common misconception of
most computer users.
As users most of us have come to accept
the imperfection of these systems as a way of life. We believe the
reason for this is the large number of inexperienced and poorly trained
technicians out there building computers and providing service.
You may be wondering where the
real techs are. Unfortunately most
of them have moved on to bigger and better paying jobs. Once someone
is qualified enough to manage your network they mostly move into full time
positions doing higher level networking for larger companies.
Our solution:
We focus on building the type of team necessary to have high level motivated techs who
focus on the customers rather than the next job or more money. All
of our technicians have great track records and loads of experience.
Feel free to ask about some of the jobs they've done and you'll get
enthusiastic prideful responses!
Another issue is that
companies contract Network Engineers to do the job of Technicians.
You may not know what the difference is so
we'd like help you out here. The famous MCSE certification is for
Network Engineers. It does NOT reflect upon someone's ability with
PC and office hardware. The MCSE is generally geared towards knowing
how a network works and the software side of things. This doesn't include
knowing how to troubleshoot PC issues which aren't network related though
they still may effect the network. In larger companies they often
have multiple people or contract out the technician part of the job which
is alright, however we have constantly seen smaller businesses pay their
"Network Only" people their high rates week after week to try to resolve
the same issues. If you've been paying to service the same issues week
after week it may be time to try another company.
We have chosen the best people as
we hope to raise the bar for all computer technicians and engineers in the
Tampa Bay. All of our primary
service people are both skilled network engineers and proficient
technicians. Once other companies
catch on that the expectation for efficiency and usability of computers in
Tampa businesses has risen we hope they will follow our lead and provide
better service.
Our standard rates are currently $115/hr. Rush service
is available for an additional fee. You can avoid these fees and still get
priority service by setting up a service and
support agreement.
Estimates are typically done based upon
an hourly rate or on a per-job basis. We'd be more than happy to place a
bid or provide an estimate for your networking needs. We consistently
provide more accurate estimates taking into account possible challenges and future
expansion possibilities both in your business and in our business.
Even doing this our quotes are usually lower than the competition. For
these reasons, with TampaTechs.com, next time you need service you can rest
assured you did not waste your money on the last service call because we had
already planned ahead to minimize cost and transition time.