F.A.Q.s - Frequently Asked Questions

What geographical areas do you service?

We service all of Tampa Bay Florida and the surrounding area which primarily include Hillsborough, Pinellas, and Pasco Counties.  We also provide service and support to remote sites nationally across the county. See TampaTechs Local and National IT Services for more information.

What are your rates?

Our C.O.D. rate is $180/hr. with rush and emergency service available for an additional fee. Our prepaid and monthly service agreements clients pay no rush labor fees and can reduce our hourly labor rates as low as $150/hr. While our rates may not always appear to be the lowest, we believe we provide the best bang for your buck.  Our rates are highly competitive and we believe significantly less expensive than the very few of our competitors that offer the same level of service we offer. Our skill and experience bring more value to the clients we serve often saving them tens of thousands of dollars per year compared with solutions our competitors deliver. View more: Service and Support Agreement Page 

Do you offer service agreements?

Yes, please view our Service and Support Agreement Page for more information. 

Do you support Mac?

Yes we support Apple devices including Mac Computers.

Do you support "Cloud" computing?

Absolutely.  You can't be a cutting edge IT company today without offering "Cloud" based solutions where they make sense and save clients time and money.  Cloud based solutions are services hosted on the internet with the most popular being email, data storage and backups, business management software, and VOIP telephone systems. Choosing the right service providers for your cloud based solutions is critical to gaining the benefits of cloud computing while mitigating risks and potential down time. TampaTechs is here to help with our vast knowledge and experience with many different hosted application(cloud) providers.

Do you support VOIP(Voice Over IP) Phone Systems?

We both support and implement VOIP/internet based phone systems.